Product Information

Do I need one or two CLIPSTICs?

For your own skis and poles, you only need one CLIPSTIC!

Do my skis and poles work with CLIPSTIC?

Yes, CLIPSTIC can accommodate all ski and pole sizes. It's designed to be universal for wide powder skis, normal alpine skis, kids skis and even nordic skis. The supplied inserts make thin poles fit perfectly too, so any narrow and thick ski poles fit in the range of CLIPSTIC.

Shipping

Can I track my order?

We work with parcelpanel, a great tracking service that gives detailed info regarding your order and updates you by email on important updates. This way you'll always know where your order is.

Find our tracking page here

Do you ship worldwide?

Yes, we ship worldwide. In case your country is not yet added to the options, let us know and we will add it for you!

My tracking shows no update?

CLIPSTIC ships globally, together with warehouses that allow for seamless delivery without extra duties or taxes. You order is processed —typically within 24 hours—you’ll receive an email with a tracking link, which will update as soon as it’s on its way to you.

If you haven’t seen any updates on your tracking within 5 days of receiving the link, please reach out to us at [email protected] Our customer support team is here to help and will ensure your order arrives smoothly.

Can I adjust my address after ordering?

You have a one-hour window to adjust your delivery address after placing your order. This option can be found at the bottom of your order confirmation email.

Please note that after this one-hour window, your order will be processed, and it will no longer be possible to make changes or cancel your order.

What's the return policy for CLIPSTIC?

Products are possible to return within 30 days after receiving it. Find more info in our return policy.

Check-out

What secure payment options do you offer?

Purchase your CLIPSTIC with ease using American Express, Apple Pay, Google Pay, iDeal, Klarna, Maestro, MasterCard, PayPal, Shop Pay, or Visa.

If any questions remained unanswered, let us know by clicking the button below!