Support Center
How Can We Help?
Find answers, get support, or reach out directly. We're here to make sure your CLIPSTIC experience is perfect.
Frequently Asked Questions
Quick answers to common questions
Product & Usage
Does it work with my skis and poles?
Yes! We developed CLIPSTIC to be universal with all types of skis and poles. Thats why we offer our Ski Fit Guarantee. If it doesn't, we fully refund your product!
Is it easy for kids to use?
Kids are able to carry their own ski gear because of CLIPSTIC as young as 8 years old! Confident and independent.
Where do I leave it when skiing?
CLIPSTIC fits in any pocket, backpack or just lock it around your ski pole when skiing!
Orders & Shipping
Where is my order?
Find the most recent shipping update on our tracking page! In case you think something's wrong, don't hesitate to contact our 24/7 customer support.
Do you ship internationally?
We ship to over 50 countries. This includes more than 90% of the countries where skiing is popular.
What if my order arrives damaged?
Please reach out to our customer support team as quick as possible so we can resolve this immediately. Snap a few pictures and send them with your inquiry on the bottom of this page.
Still Have Questions?
Send us a message and we'll get back to you within 12 hours
